Welcome to our FAQ section!
Here you’ll find answers to the most common questions about our pet beds, materials, delivery, returns, and care instructions. We want to make your shopping experience as easy and comfortable as possible-just like our beds are for your pets!
If you don’t see the answer you’re looking for, feel free to contact us. We’re always happy to help you choose the perfect bed for your furry friend.
All beds are handmade in Norway from natural, high-quality materials such as linen, cotton, velour, wool and boucle. The filling is washed sheep wool that naturally regulates temperature and provides perfect comfort all year round.
Yes! In our 3D configurator, you can design the bed yourself – selecting the fabrics, colours and style to match both your home and your pet.
Yes. We offer embroidered name patches available in several colours and fonts.
No. Each bed is handmade and may slightly differ in shape or fabric layout – that’s what makes every piece unique.
Yes, most beds can be washed at 30°C on a wool or delicate cycle using gentle detergent.
Tumble drying is possible on low heat – ideally with dryer balls to keep the wool soft and fluffy.
Production usually takes 2–4 working days plus shipping. For personalised items, please allow a bit more time.
We ship with Posten, PostNord, and Helthjem.
Yes! We offer elegant, eco-friendly gift wrapping. You can also include a short personalised message.
Yes, we provide gift cards in different values – a perfect choice if you want to let someone design their own pet bed.
Yes, standard products can be returned within 14 days of delivery.
This does not apply to customised products (for example, beds with name embroidery or made to order).
Please contact us at wndapets@gmail.com with photos of the product and packaging – we’ll help you as soon as possible.
Each product page includes detailed measurements. If you’re unsure, feel free to contact us – we’ll help you find the perfect fit for your pet.
Yes! All of our models are perfect for cats and small dogs.
